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  • Home  >  Help & Info  >  About Shipping
      Shipping Method, Shipping & Handling Charges

    • Where do you ship from?

      We ship either from our Japan or Hong Kong office.

    • Do you ship to my country / city? ships to virtually all places in the world.

    • How much is the shipping charge?

      Shipping & handling charges is based on the destination location, the shipping weight and dimension of the product. Our website is integrated with a shipping calculation system and the available shipping method and shipping & handling charges will be automatically calculated at the checkout process after you have entered the shipping address.

      For details please refer to our Shipping Charges page.

    • Do you offer self-pickup or cash-on-delivery?

      We currently only fulfills the order via shipping after the payment is made. Currently we do not offer any self-pickup or cash-on-delivery service.

    • How long it will take to ship my order?

      It would be (1) our order preparation time plus (2) shipping time:

    1. Order Preparation Time [?]

      The timeframe we expect to be able to prepare the product for shipment.  The order preparation time is stated in the "inventory status" for each of our product. For example, "Usually ships in 1 week", "Usually ships in 2~4 days".

      If your order include pre-order product, i.e. those with inventory status of "Accepts pre-order now", the order will be dispatched only after the pre-order product is released.

    2. Shipping Time

      It depends on the shipping method you chose for your order, for instance:

      For Air Mail / Air Parcel - Normally 5~13 business days (i.e. 1-3 weeks)

      For SpeedPost (Express) - Normally 1~4 business days (i.e. within 1 week)

      Note: All shipping lead times are for reference purposes only. Longer lead time may be resulted and shipments may be delayed due to the detainment of your local customs. We do not offer any guarantee on the shipping lead times listed here.